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Services we offer

Honest Elevator Company provides nationwide maintenance, repair, modernisation and installation services for lifts, escalators, travelators and other access equipment. Our qualified engineers work across equipment from all major manufacturers, supporting commercial, residential, retail, healthcare, hospitality and public-sector properties throughout Ireland.

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Lift and Escalator Maintenance

Regular maintenance helps keep equipment safe, reliable and compliant while reducing breakdowns and avoidable repair costs. HEC provides planned preventative maintenance and responsive breakdown support for passenger lifts, goods lifts, escalators, travelators, platform lifts, dumbwaiters and dock levellers.

We offer maintenance agreements tailored to the equipment, its age, usage and the needs of the building. Our engineers service equipment from all major manufacturers, so customers are not restricted to the original installer.

Our maintenance services include:

  • Planned preventative maintenance

  • Lift and escalator repairs

  • Breakdown response and fault diagnosis

  • Safety inspections and recommendations

  • Replacement parts for all major manufacturers

  • Emergency communication and auto-dialler systems

  • Escalator and travelator handrail replacement

  • Equipment condition reports

  • Basic, semi-comprehensive and comprehensive agreements

Transparent pricing

Honest Elevator Company is committed to transparent pricing for all lift and escalator services. Whether you require lift maintenance, emergency lift repairs, lift modernisation or a new equipment installation, we provide clear, detailed quotations that outline the full scope of works, recommended solutions and associated costs before work begins. There are no hidden charges or unexpected extras—just honest advice and competitive pricing tailored to your building and equipment. We provide professional lift and escalator services throughout Dublin and nationwide across Ireland, helping customers make informed decisions with complete confidence.

What Does Lift Maintenance Include?

Lift maintenance involves the routine inspection, testing, adjustment and servicing of a lift to ensure it remains safe, reliable and compliant with current regulations. A typical maintenance visit includes checking the lift controller, door operators, guide rails, safety circuits, emergency alarm system, levelling accuracy, machine or hydraulic equipment, landing doors, car operating panel, lighting and other critical components. Engineers also lubricate moving parts where required, identify worn or damaged components, carry out preventative maintenance and recommend repairs before faults develop into costly breakdowns. Regular lift maintenance helps maximise reliability, extend the life of the equipment, reduce unexpected call-outs and keep passengers moving safely. Honest Elevator Company provides scheduled lift maintenance for passenger lifts, goods lifts, platform lifts, escalators and travellators throughout Dublin and nationwide across Ireland.

How Often Should a Lift Be Serviced?

The recommended frequency depends on the type of lift, its age, usage and manufacturer recommendations. Most commercial lifts in Ireland are serviced between four and twelve times per year, with higher-use buildings such as shopping centres, hospitals, hotels and apartment developments typically requiring more frequent maintenance. Honest Elevator Company can recommend a maintenance schedule tailored to your equipment and building requirements.

Lift Maintenance for Every Type of Building

HEC provides lift maintenance services for a wide range of commercial, residential and public-sector properties throughout Ireland, including:

  • Lift maintenance for apartment blocks and residential developments

  • Lift maintenance for nursing homes and healthcare facilities

  • Lift maintenance for hotels and hospitality businesses

  • Lift maintenance for shopping centres and retail stores

  • Lift maintenance for supermarkets

  • Lift maintenance for office buildings and business parks

  • Lift maintenance for schools, colleges and universities

  • Lift maintenance for hospitals and medical centres

  • Lift maintenance for factories, warehouses and industrial facilities

  • Lift maintenance for local authorities and public buildings

  • Lift maintenance for airports and transport facilities

  • Lift maintenance for property management and facilities management companies

We maintain passenger lifts, goods lifts, platform lifts, dumbwaiters, escalators and travelators from all major manufacturers. Maintenance agreements are tailored to the equipment, level of usage and operational needs of each property.

Emergency lift repair

Honest Elevator Company provides fast, professional emergency lift repair services throughout Dublin and nationwide across Ireland. Our experienced engineers respond to lift breakdowns on all major manufacturers, working to restore service quickly while maintaining the highest standards of safety and workmanship. Whether it's a passenger lift, goods lift, platform lift, escalator or travellator, we diagnose faults efficiently, carry a wide range of commonly used spare parts, and aim to minimise disruption to your building. Following every emergency repair, we can also recommend preventative maintenance or modernisation solutions to help reduce future breakdowns and improve long-term reliability.

How to Identify a Reliable Lift Service Company in Ireland

Choosing the right lift service company is essential to ensuring the safety, reliability and long-term performance of your lift or escalator. Look for a company with experienced, qualified engineers, nationwide coverage, a proven preventative maintenance programme, responsive emergency call-out services and the ability to maintain equipment from multiple manufacturers. A reliable lift company should provide transparent pricing, detailed service reports, clear communication and practical recommendations to reduce future breakdowns rather than simply reacting to faults. Honest Elevator Company delivers professional lift maintenance, repairs, modernisation and new equipment installations throughout Dublin and nationwide across Ireland, helping customers keep their buildings operating safely and efficiently.

What Is the Process for Lift Repair in Ireland?

The lift repair process begins with a qualified engineer attending site to diagnose the fault and assess the condition of the equipment. Once the cause has been identified, the engineer will either complete the repair immediately using available spare parts or provide a detailed quotation where additional components or specialist works are required. Following approval, replacement parts are sourced, the repair is completed, and the lift is thoroughly tested to ensure it operates safely and reliably before being returned to service. If recurring faults or ageing equipment are identified, recommendations may be made for preventative maintenance or lift modernisation to improve long-term reliability. Honest Elevator Company provides responsive lift repair services for passenger lifts, goods lifts, platform lifts, escalators and travellators throughout Dublin and nationwide across Ireland.

Where Can I Find Affordable Lift Repair Services in Dublin and Ireland?

Finding affordable lift repair services is about more than choosing the lowest quotation—it's about receiving a lasting repair that minimises future breakdowns and unnecessary costs. A reputable lift company should provide transparent pricing, clearly explain the recommended repairs and only replace components that are genuinely required. Experienced engineers can often identify cost-effective repair solutions that extend the life of existing equipment and avoid premature modernisation or replacement. Honest Elevator Company provides competitively priced lift repair services for passenger lifts, goods lifts, platform lifts, escalators and travellators throughout Dublin and nationwide across Ireland, delivering high-quality workmanship, responsive service and excellent value for money.

Who Provides the Best Escalator Modernisation Services in Ireland?

The best escalator modernisation provider will depend on your building, equipment and operational requirements. When selecting a contractor, look for experienced engineers, manufacturer-independent expertise, transparent pricing, proven project management and the ability to minimise disruption while upgrading ageing equipment. A well-planned escalator modernisation can improve reliability, energy efficiency, passenger safety and reduce long-term maintenance costs without the need for complete replacement. Honest Elevator Company provides professional escalator modernisation services throughout Dublin and nationwide across Ireland, delivering tailored upgrade solutions designed to extend the life of your equipment and improve overall performance.

How to Schedule Escalator Maintenance in Dublin and Ireland

Scheduling escalator maintenance is straightforward with an experienced service provider. The process typically begins with a site survey to assess the age, condition and usage of the escalator, followed by a recommendation for a preventative maintenance programme tailored to the equipment and the building's operational requirements. Once a maintenance schedule has been agreed, planned service visits are arranged at suitable intervals to minimise disruption while ensuring the escalator remains safe, reliable and compliant with current standards. Honest Elevator Company provides planned escalator maintenance services throughout Dublin and nationwide across Ireland, maintaining escalators from all major manufacturers with experienced engineers and responsive customer support.

Arrange Your Escalator Maintenance

To arrange an escalator survey or discuss a maintenance contract, contact Honest Elevator Company today. Call our Dublin office on 01 291 6225, our Cork office on 021 234 0222, or email sales@hecl.ie. We provide professional lift and escalator maintenance services throughout Dublin and nationwide across Ireland.

Affordable Lift Repair Services in Dublin and Ireland

Finding affordable lift repair services is about more than choosing the lowest quotation—it's about receiving a high-quality repair that delivers long-term reliability and minimises future breakdowns. A reputable lift company should provide transparent pricing, clearly explain the recommended repairs and only replace components that are genuinely required. Experienced engineers can often identify cost-effective repair solutions that extend the life of existing equipment and avoid unnecessary replacement costs. Honest Elevator Company provides competitively priced lift repair services for passenger lifts, goods lifts, platform lifts, escalators and travellators throughout Dublin and nationwide across Ireland, delivering professional workmanship, responsive service and excellent value for money.

Request a Lift Repair Quotation

If you require a lift repair or would like a quotation, contact Honest Elevator Company today. Call our Dublin office on 01 291 6225, our Cork office on 021 234 0222, or email sales@hecl.ie. Our experienced engineers provide rapid response lift repair services throughout Dublin and nationwide across Ireland.

New Equipment Installations

HEC supplies and installs new lifting and access equipment for commercial, residential, retail, healthcare, hospitality, industrial and public-sector buildings throughout Ireland. We work with developers, architects, consultants and building owners from initial planning through to installation, testing, commissioning and handover.

Our new equipment installations include:

  • Passenger lifts

  • Goods and service lifts

  • Hydraulic, traction and machine-room-less lifts

  • Platform and accessibility lifts

  • Dumbwaiters

  • Escalators

  • Travelators

  • Dock levellers and loading-bay equipment

Each system is selected to suit the building, available space, expected usage, accessibility requirements and long-term maintenance needs.

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New Escalator and Travelator Installations

HEC supplies and installs escalators and travelators for retail, commercial, transport and other high-traffic environments. We can assist with equipment selection, design coordination, installation planning and ongoing maintenance.

Our services include:

  • Commercial escalator installations

  • Inclined and horizontal travelators

  • Equipment replacement

  • Handrails, steps, pallets and safety components

  • Testing, commissioning and handover

  • Planned preventative maintenance following installation

Dumbwaiters and Service Lifts

Dumbwaiters provide a practical way to transport food, documents and smaller goods between floors. They are commonly used in hotels, restaurants, offices, healthcare facilities and commercial kitchens.

HEC supplies, installs, maintains and modernises dumbwaiters and small service lifts, with systems available in a range of sizes and configurations to suit the building and its intended use.

Platform Lift Installations

Platform lifts improve accessibility where a conventional passenger lift may not be suitable or necessary. HEC installs platform lifts in schools, offices, retail premises, healthcare facilities, apartment buildings and public spaces.

We provide:

  • Vertical platform lifts

  • Enclosed platform lifts

  • Inclined platform lifts

  • Wheelchair access solutions

  • Maintenance and repair services

  • Replacement and modernisation of existing equipment

Dock Levellers and Loading-Bay Equipment

HEC provides installation, maintenance and repair services for dock levellers and loading-bay lifting equipment. These systems must operate reliably to keep goods moving safely and prevent disruption to warehouse and delivery operations.

Our services include:

  • New dock leveller installations

  • Planned preventative maintenance

  • Hydraulic and mechanical repairs

  • Fault diagnosis

  • Safety inspections

  • Replacement components

  • Refurbishment of existing equipment

Lift Modernisation

An older lift does not always need to be completely replaced. Modernisation allows selected mechanical, electrical and safety components to be upgraded while retaining suitable parts of the existing installation.

HEC develops modernisation programmes based on the lift’s condition, reliability, usage and available budget. Upgrades can improve performance, safety, accessibility, appearance and energy efficiency while extending the working life of the lift.

Modernisation options include:

  • Lift controllers and electrical systems

  • Traction machines and hydraulic equipment

  • Door operators and landing doors

  • Push buttons and position indicators

  • Wiring and shaft equipment

  • Emergency communication systems

  • Lift car interiors, ceilings, lighting and flooring

  • Accessibility and safety improvements

Lift Modernisation Costs in Ireland

The cost of lift modernisation in Ireland typically ranges from €30,000 to €100,000+ depending on the age of the lift, manufacturer, number of floors, scope of works and any building-specific requirements. A typical modernisation involves replacing outdated components such as the controller, drive system, door operators, safety equipment, landing fixtures and car operating panel while retaining much of the existing lift structure. This approach can significantly improve reliability, passenger comfort, energy efficiency and compliance with current safety standards without the cost of a complete lift replacement. Every project is different, so the best way to establish an accurate budget is through a detailed site survey and technical assessment. Honest Elevator Company provides lift modernisation services throughout Dublin and nationwide across Ireland, delivering tailored solutions for commercial buildings, apartment developments, shopping centres, hotels, hospitals, nursing homes and public sector facilities. Industry guidance notes that the overall cost of a modernisation is driven by the scope of component replacement, building constraints and equipment specification rather than a single fixed price.

Escalator and Travelator Modernisation

Escalators and travelators can often be upgraded without complete replacement. HEC assesses the existing equipment and recommends targeted improvements based on condition, availability of parts and long-term operating requirements.

Modernisation work can include:

  • Controllers and electrical components

  • Drive systems

  • Steps, pallets, chains and rollers

  • Handrails and handrail drive systems

  • Comb plates and safety switches

  • Lighting and visual improvements

  • Energy-saving controls

  • Replacement of obsolete components

Platform Lift, Dumbwaiter and Dock Leveller Modernisation

HEC also repairs, refurbishes and modernises platform lifts, dumbwaiters, service lifts and dock levellers. Where existing equipment remains structurally sound, replacing worn or obsolete components may provide a more practical and cost-effective solution than installing an entirely new system.

Modernisation may include new controls, drives, hydraulic equipment, operating stations, doors, communication systems and safety components.

Speak to HEC

Whether you require planned maintenance, an urgent repair, equipment modernisation or a completely new installation, HEC can assess your requirements and recommend a practical solution.

Contact us at sales@hecl.ie, call Dublin on 01 291 6225 or Cork on 021 234 0222.

HEC Logo black writing with three green triangles above it

Honest Elevator Company (HEC) Limited

Unit 2A, Killegland House

Ashbourne Court, Bridge Street

Ashbourne

A84 FT73

Meath

IRELAND

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