Independent Lift & Escalator Specialists Across Ireland
Lift maintenance that responds when it matters
“Our previous lift maintenance provider took seven hours to attend after we reported a trapped passenger. Since moving to HEC, most of our breakdown callouts have been attended in under two hours.”
— Building Manager, Large Dublin Apartment Complex
HEC is an independent Irish lift and escalator specialist supporting building owners, facilities managers and property professionals nationwide. We maintain and repair equipment from all major manufacturers with clear reporting, practical advice and responsive breakdown support.
1-hour trapped-passenger attendance target • 4-hour breakdown attendance target
Targets apply subject to safe site access and contract terms.
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Lift Maintenance Contracts – Scheduled lift servicing to ensure safety, compliance, and performance.
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Lift Repairs & Emergency Callouts – Fast and reliable lift repair services across Ireland.
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Lift Modernisation – Full or partial upgrades to improve lift performance, safety, and appearance.
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Lift Interior Upgrades – Custom lift cabin refurbishments to enhance aesthetics and user experience.
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Escalator Maintenance & Repair – Professional servicing and repairs for escalators in commercial and public buildings.
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Travelator (Moving Walkway) Maintenance & Repair – Specialist support for shopping centres, airports, and transit hubs.
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24/7 Breakdown Support – Nationwide emergency response for lift and escalator breakdowns.
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HEC is an independent Irish lift and escalator specialist serving the Republic of Ireland and Northern Ireland. Our NVQ-qualified engineers work across equipment from a wide range of manufacturers, giving customers practical advice based on condition, risk and long-term value.
We provide planned maintenance, fault diagnosis, repairs, modernisation and new installation support for lifts, escalators, travellators and access equipment.
Because we are not tied to one manufacturer, we can recommend the right repair or upgrade for the equipment—not the solution that suits a product range.
HEC gives building owners, facilities managers and property professionals one accountable partner for the full equipment lifecycle.
Why customers choose HEC:
• Independent multi-brand engineering
• Planned maintenance focused on reliability
• Clear reporting and practical recommendations
• Responsive fault diagnosis and repairs
• Modernisation that retains serviceable equipment where appropriate
• Nationwide support across Ireland
We maintain, repair and upgrade passenger, goods, platform and service lifts, escalators, travellators, dumbwaiters and dock-leveller equipment. For a new installation, recurring fault or ageing asset, HEC will assess the requirement and set out the next practical step.
Clear Reporting. Better Decisions.
Good maintenance decisions depend on clear information. HEC combines practical engineering with structured reporting so customers can see what was completed, what requires attention and what should be planned next.
Our service records and recommendations support:
• condition and fault tracking
• repair prioritisation
• lifecycle and obsolescence planning
• modernisation budgeting
• better oversight across individual buildings and multi-site portfolios
Technology supports the service; engineering judgement leads it. Every recommendation is made by experienced engineers who understand how equipment performs in real buildings and operating conditions.
