• Honest Elevator Company provides nationwide lift and escalator maintenance, repairs, modernisation, refurbishment and new installation services throughout Ireland. We support building owners, facilities managers, property managers, developers, management companies and public-sector organisations with reliable engineering, responsive customer service and practical long-term solutions.

• Our experienced lift and escalator engineers work across a wide range of equipment from major manufacturers. We maintain and repair passenger lifts, goods lifts, platform lifts, disabled-access lifts, service lifts, escalators and travellators in commercial, residential, retail, healthcare, hospitality, industrial and public buildings.

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Nationwide Lift and Escalator Services

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• HEC provides engineering coverage throughout Ireland, supporting customers with individual lifts, multi-site property portfolios and nationwide maintenance contracts.

• Our services include:

• Planned preventative lift maintenance

• Lift servicing and safety inspections

• Emergency lift breakdown support

• Lift fault diagnosis and repairs

• Passenger lift maintenance

• Goods lift maintenance

• Platform lift servicing

• Disabled-access lift maintenance

• Escalator maintenance and repairs

• Travellator maintenance and repairs

• Lift modernisation

• Partial and complete lift refurbishment

• Lift interior upgrades

• Lift controller upgrades

• Drive and motor upgrades

• Lift door and door-operator repairs

• Lift rope and sheave replacement

• Hydraulic lift repairs

• Emergency auto-dialler installation

• Fire-alarm interface testing

• Lift testing and commissioning

• New lift installation

• Multi-site asset management

• Digital service reporting

• Maintenance planning and technical advice

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Experienced Multi-Brand Engineers

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• Our engineers have experience working on lifts and escalators from leading manufacturers, including Otis, KONE, Schindler, TK Elevator, ThyssenKrupp, Orona and a wide range of independent systems.

• As an independent lift company, HEC is not restricted to one manufacturer or product range. We assess each item of equipment on its condition, performance, age, usage and long-term requirements. This allows us to recommend the most appropriate maintenance, repair or modernisation solution for the customer.

Proactive Lift Maintenance

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• Effective lift maintenance should do more than respond to breakdowns. Our planned preventative maintenance programmes are designed to identify wear, deterioration and developing faults before they result in larger failures.

• During maintenance visits, our engineers inspect the condition and operation of key lift components, including doors, safety devices, controllers, drives, ropes, hydraulic equipment, communication systems, emergency lighting and levelling systems.

• Our objective is to:

• Improve lift reliability

• Reduce avoidable breakdowns

• Minimise lift downtime

• Extend equipment life

• Improve passenger safety

• Support regulatory compliance

• Control long-term repair costs

• Provide accurate maintenance records

• Help customers plan future investment

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Responsive Lift Repairs and Breakdown Support

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• A lift breakdown can affect residents, customers, employees, patients, visitors and the daily operation of a building. HEC provides responsive fault diagnosis and repair services, with a focus on restoring equipment to safe operation as efficiently as possible.

• Our engineers attend common lift faults including:

• Lift doors not opening or closing correctly

• Lift cars not levelling with the landing

• Intermittent lift shutdowns

• Controller and drive faults

• Motor and gearbox problems

• Hydraulic leaks and pressure faults

• Worn ropes, sheaves and guide components

• Faulty push buttons and indicators

• Emergency communication failures

• Alarm and auto-dialler faults

• Obsolete or unavailable components

• Repeated lift breakdowns

• Where an immediate permanent repair is not possible, we provide clear information on the fault, the required parts, the expected repair process and the recommended next steps.

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Lift Modernisation and Refurbishment

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• Complete lift replacement is not always necessary. Many older lifts can be significantly improved through carefully planned modernisation.

• HEC provides partial and complete lift modernisation solutions designed to improve reliability, safety, appearance, accessibility, energy efficiency and passenger experience. Depending on the condition of the lift, a modernisation project may include:

• New lift controllers

• New drives and electrical equipment

• Door-operator upgrades

• Landing-door and car-door improvements

• Motor or hydraulic power-unit replacement

• New push buttons and position indicators

• Emergency communication upgrades

• Lighting and emergency-lighting improvements

• Lift-car wall panels

• New ceilings and flooring

• Mirrors, handrails and finishes

• Accessibility improvements

• Safety-system upgrades

• Our approach is based on retaining serviceable equipment where practical, replacing obsolete or unreliable components and developing a modernisation plan that reflects the condition of the lift and the customer’s operational requirements.

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Escalator and Travellator Specialists

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• HEC also provides maintenance, repairs and refurbishment services for escalators and travellators in retail centres, supermarkets, airports, transport facilities and commercial buildings.

• Our escalator and travellator services include:

• Planned preventative maintenance

• Emergency breakdown repairs

• Step and pallet repairs

• Handrail replacement

• Handrail repair and installation

• Comb-plate replacement

• Drive-chain inspection

• Safety-device testing

• Controller and electrical repairs

• Step and pallet cleaning

• General refurbishment and upgrades

• HEC has in-house capability for specialist escalator and travellator handrail work, allowing us to provide a more direct and controlled service to customers.

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Clear Reporting and Communication

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• Customers need more than a completed service visit. They need clear information about the condition of their equipment, repairs required, outstanding risks and future investment needs.

• HEC provides structured service reporting and technical recommendations to help customers understand:

• What work was completed

• What faults were identified

• Whether the equipment is safe to operate

• What repairs are recommended

• Which parts are required

• Whether components are becoming obsolete

• Whether modernisation should be considered

• How future breakdown risk can be reduced

• This approach helps facilities managers, property managers and building owners make informed decisions and maintain accurate records for each lift or escalator.

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Supporting Every Type of Building

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• HEC provides lift and escalator services for:

• Apartment developments

• Residential management companies

• Commercial offices

• Hotels

• Nursing homes

• Hospitals and healthcare facilities

• Retail stores

• Supermarkets

• Shopping centres

• Warehouses

• Industrial buildings

• Schools and universities

• Local authorities

• Government and public-sector buildings

• Airports and transport facilities

• Construction and development projects

• Whether you manage one lift or a nationwide portfolio, we tailor our service to the equipment, building usage, customer priorities and required response levels.

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A Long-Term Engineering Partner

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• Our aim is not simply to complete individual service visits or repairs. We work to build long-term relationships by providing consistent maintenance, honest technical advice, dependable engineering and responsive customer support.

• When you choose Honest Elevator Company, you are choosing an independent Irish lift and escalator company focused on:

• Safety

• Reliability

• Reduced downtime

• Preventative maintenance

• Practical engineering

• Clear communication

• Long-term asset performance

• Professional customer service

• From routine lift maintenance and emergency repairs to complete modernisation and new installation projects, HEC provides the engineering experience and nationwide support required to keep lifts and escalators operating safely, reliably and efficiently.

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